Warranty Policy – Fonekart
At Fonekart, we’re committed to providing our customers with reliable, high-quality refurbished Nokia mobiles. Every device undergoes strict testing before shipment, and to ensure peace of mind, we offer a 6-month limited warranty on all eligible products.
Warranty Coverage
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All refurbished Nokia mobile phones purchased from Fonekart come with a 6-month warranty from the date of delivery.
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The warranty covers:
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Hardware defects (speaker, mic, charging port, camera, etc.)
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Software malfunctions or performance issues not caused by customer actions
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Touchscreen and display malfunctions (not caused by accidental damage)
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What’s Not Covered
The warranty does not cover:
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Physical damage (cracks, dents, scratches, broken screen).
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Water or liquid damage.
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Battery life reduction over time (normal wear & tear).
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Issues caused by unauthorized repairs, modifications, or rooting/jailbreaking.
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Damage from misuse, negligence, accidents, or power surges.
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Accessories (chargers, earphones, USB cables, etc.), unless explicitly stated.
Warranty Claim Process
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Contact us at fonekart.shop8@gmail.com or call +91 9310363784 within the warranty period.
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Provide your order number, purchase receipt, and issue details (photos or videos if possible).
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Our team will guide you through basic troubleshooting steps.
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If unresolved, ship the device to our service center at your cost.
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After inspection, if the issue is covered under warranty, we will repair or replace the device at no extra cost.
Resolution Options
Depending on the inspection results, we may offer:
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Free repair of the defective part.
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Replacement with another refurbished unit of equal model/value.
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Store credit or partial refund if repair or replacement is not feasible.
Important Notes
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Warranty is valid only for the original purchaser and is non-transferable.
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Warranty claims are subject to inspection and approval by Fonekart’s technical team.
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Repairs or replacements may take 7–15 business days, depending on part availability.
Contact Us
For warranty-related assistance:
Trade name: Fonekart
Phone number: +91 9310363784
Email: fonekart.shop8@gmail.com
Address: 88/4, Street 1, Block U, Shakarpur, Near Tirupati Girls PG, Laxmi Nagar, Delhi – 110092, India
